CDM & PHO Message

Dear Citizens,

Welcome to the District Headquarters Hospital (DHH), Balasore.

Our hospital is committed to providing accessible, affordable, equitable, and quality healthcare services to every citizen with compassion, dignity, and respect. We continuously strive to improve patient safety, clinical excellence, infection prevention, and overall patient satisfaction through quality initiatives, modern healthcare practices, and dedicated teamwork.

Healthcare is a shared responsibility. While our doctors, nurses, paramedical staff, and support staff are committed to serving you to the best of their abilities, the active cooperation of patients, attendants, and the community is equally essential for maintaining a safe, clean, and patient-friendly hospital environment.

Citizens' Rights

Every patient has the right to:

• Receive respectful, courteous, and non-discriminatory healthcare.
• Access quality medical care and emergency services.
• Receive complete information regarding diagnosis, treatment, and investigations.
• Privacy and confidentiality of personal medical information.
• A clean, safe, and hygienic hospital environment.
• Submit suggestions, feedback, or grievances for continuous improvement.

Citizens' Responsibilities

We request every citizen to:

• Treat healthcare workers and fellow patients with dignity and respect.
• Maintain cleanliness and use dustbins appropriately.
• Follow hospital rules, visiting hours, and the instructions of healthcare providers.
• Carry relevant medical records and identity documents during hospital visits.
• Avoid crowding, unnecessary attendants, and misuse of hospital facilities.
• Do not smoke or consume tobacco or alcohol within the hospital premises.
• Protect hospital property and use public resources responsibly.
• Follow infection prevention measures, including hand hygiene and wearing masks whenever advised.
• Cooperate during emergencies and allow priority treatment for critically ill patients.
• Provide honest feedback and constructive suggestions for improving hospital services.

Together for a Better Hospital

A clean, disciplined, and compassionate hospital can only be achieved through the collective efforts of healthcare providers and the community. Your cooperation helps us deliver better, safer, and more efficient healthcare services to all.

Let us work together to make District Headquarters Hospital, Balasore, a model institution providing patient-centred, quality healthcare with dignity, transparency, and accountability.

"Your Health, Your Hospital, Our Shared Responsibility."

Thank you.